How We Work

Shame-Informed Approach

We believe shame is at the root of much violent behaviour. That’s why every part of our work is grounded in shame-informed, trauma-aware practice. 

Urban Outreach

Urban Therapy

Conventional therapy doesn’t work for everyone. We bring therapy to our clients, wherever they are. 

AMBIT Framework

We are trained as an AMBIT team by the Anna Freud Centre. This framework helps us work effectively with young people facing overlapping challenges.

Shame-Informed Approach

By naming and addressing shame, we create space for dignity, trust, and healing. This is why all of our work is under-pinned by a shame and trauma-informed approach. 

We have launched The Shame Initiative to help professionals working with youths to recognise, understand and respond to shame.

Urban Therapy 

Conventional therapy doesn’t work for everyone. Our client base won’t sign up for weekly sessions on a couch, their lives are complex, unpredictable, often chaotic. 

Urban Therapy responds to that reality. 

  • We meet young people on their terms: day or evening, in cars, parks or cafés. 
  • We combine practical help (housing, education, returning from county lines) with therapeutic care. 

But the practical is never the point — it’s the pathway. Every lift, every check-in, every bit of support is an opportunity to build attachment and mentalisation: helping young people recognise and regulate emotions, and see themselves and others with new clarity. 

That’s how we help them build safer, healthier, violence-free lives. 

AMBIT: Our Framework

We are trained as an AMBIT team by the Anna Freud Centre. AMBIT (Adaptive Mentalisation-Based Integrative Treatment) helps us work effectively with young people facing overlapping challenges: mental health difficulties, trauma, substance misuse, and violent behaviour. 

It’s more than a therapeutic model, it’s how we run our entire organisation:

  • With young people face-to-face 
  • Between team members through reflective practice 
  • Across professional networks to strengthen collaboration 
  • In our team culture, always learning and adapting 

This makes us consistent, reliable, and trusted — for young people and the systems around them. 

Our Work In Action

Through shame and trauma-informed practice, our urban therapy programme and AMBIT framework, we deliver a whole-system response to serious youth violence. Practical, therapeutic and relational. Our tried and tested approach addresses the gaps. Between home and school, services and systems, because we know that’s where violence grows.

  • Urban Therapy: frontline therapeutic outreach, building trust in context. 
  • The DRIFT Project: early intervention at key transitions, bridging home, school and community. 
  • The Shame Initiative: leading a movement to put shame-informed practice at the heart of the youth sector.